Separate the four economic stages
Start with launch payments, ongoing operating payments, change or transition payments, and sale or buyout payments. Some agreements use only the first two; others introduce thresholds or sale participation. Map each obligation to a clause and a payer. A sales discussion is useful context, but the final written agreement must contain the terms you are relying on.
Telehealth Launch Team's homepage describes different payment structures for new-brand offers and an existing-brand marketing offer, with exact terms quoted on the call. Its $30,000 month-one ad requirement is separate. Do not apply the economics of one offer to another or treat an older proposal as the current agreement.
Source context: Telehealth Launch Team: current offer
Define the percentage base and the threshold
For a revenue-based fee, identify what counts as revenue and how discounts, refunds, taxes, payment fees and reversals are treated. For a profit-based fee, document the profit calculation, permitted expenses, reporting period and treatment of losses. Ask whether founder pay, shared staff, acquisition costs and intercompany charges are included. These are review questions, not assumptions about any provider.
If payments start after a threshold, ask whether the threshold is cumulative or period-specific, which costs enter the calculation, whether later losses change the status and when the first payment becomes due. Request two written examples around the threshold. A formula that cannot be reproduced from the books is likely to create an avoidable disagreement.
Test minimums, caps and changing activity
Determine whether a monthly minimum replaces, includes or adds to a percentage or usage fee. Hypothetical assumptions: a contract charges the greater of a $4,000 minimum or 10% of a defined $25,000 monthly profit. The charge is $4,000 because 10% is $2,500. If the fee instead adds both, the charge is $6,500. These are illustrative terms, not a Telehealth Launch Team quote.
Run examples for no revenue, a loss, a refund-heavy month, growth across a tier and a paused launch. Include third-party minimums and annual renewals. A provider's fee can be conditional while the company still owes its other vendors. The quote comparison worksheet provides a common basis for calculating those separate obligations.
Price an orderly transition before you need one
Ask about notice periods, remaining minimums, early termination charges, prepaid balances and handover support. Separate the cost of leaving from the practical ability to leave. Identify what transfers: domain access, advertising accounts, brand assets, software configuration and permitted data exports. Ownership, patient records and ongoing care responsibilities require qualified review, not a blanket assumption that everything can move.
Payment responsibilities can continue after ordinary service stops. Stripe documents that disputes can debit the disputed amount and a fee from an account. Ask your processor who maintains access, receives notices and funds required balances during a transition. Do not assume closing a platform contract also closes payment exposure.
Source context: Stripe: How disputes work
Work through a sale or buyout using the agreement
If there is sale participation, request the definition of sale proceeds, covered transaction types, deductions, payment timing and treatment of deferred or contingent consideration. Ask advisers to review how the obligation interacts with a buyer's proposed structure. If a buyout exists, record the calculation, permitted timing and approval process rather than assuming a right to buy out on demand.
Prepare a one-page economics summary with clause references, worked examples and unresolved questions for counsel and your accountant. Tie it to the platform exit plan and responsibility matrix. This operating checklist does not determine whether a term is enforceable, commercially suitable or legally appropriate for your particular business.
Agreement economics review sheet
Complete from the proposed contract. Keep unknowns visible and send the filled sheet to qualified advisers before signing.
On small screens, scroll the table sideways to view every column.
| Provision | Record from the agreement | Example to request |
|---|---|---|
| Start and threshold | Trigger, cumulative basis and first due date | A period just below and just above the trigger |
| Recurring fee | Rate, defined base, minimum and whether fees combine | A loss month and a profitable month |
| Termination | Notice, remaining commitments and handover price | Leaving before and after the minimum term |
| Buyout | Availability, formula, timing and approval conditions | The cost at a specified contract anniversary |
| Sale participation | Transaction definition, deductions and payment schedule | Cash sale versus deferred consideration |
Before you move forward
- Match the agreement to the current offer and proposal version.
- Reproduce fee calculations from defined bookkeeping inputs.
- Model minimums, losses, pauses and remaining vendor obligations.
- Document transition access and continuing payment responsibilities.
- Obtain qualified review of sale, buyout, ownership and clinical obligations.
Sources and scope
Source check: October 10, 2026. Primary sources support the rules and vendor descriptions cited above. Worksheets are original planning tools, not provider commitments or forecasts. Requirements can change; confirm current terms for your program.
- Telehealth Launch Team: current offer
Current homepage reviewed October 10, 2026. Documents distinct new-brand and existing-brand offer structures; precise terms remain quote and contract dependent.
- Stripe: How disputes work
Checked October 10, 2026. Supports Stripe debiting the disputed amount and a dispute fee; does not establish another processor's contract.