For telehealth founders & operators

How to get LegitScript certified for your telehealth brand.

Start with the business behind the application: your website, licensed providers, pharmacy partners, patient journey and operating policies.

Our team helps you put the launch pieces together—including certification preparation—so you can build a brand with a clear path forward.

Website buildDoctor networkPharmacy integrationLaunch planning
Plan your telehealth launch →

This is a business launch consultation for founders, not a patient appointment. Certification fees and launch services are separate.

The certification process

What needs to happen before approval?

LegitScript reviews the business and its practices—not just a badge request. Here is the practical sequence to prepare for that review.

01 / CONFIRM SCOPE

Check your business model.

Review eligibility for Healthcare Merchant Certification. Telemedicine businesses that facilitate prescribing may be in scope; a software-only or education business may not be.

02 / PREPARE

Gather the evidence.

Organize business and ownership information, applicable provider and pharmacy licensing, operating policies, patient privacy practices and website disclosures.

03 / APPLY & REVIEW

Submit and respond.

Apply directly to LegitScript, pay the application fee and respond to the review team's requests. LegitScript determines eligibility and approval. Certification requires ongoing compliance.

Build the whole business

Certification is one piece.
Your launch needs the rest.

We help with your website build, doctor and pharmacy network integrations, and the operating plan behind the brand. Then we help prepare Meta and Google campaigns and call-center follow-up, subject to the relevant approvals.

Book your launch planning call

Before you apply

How much does LegitScript certification cost?

LegitScript currently lists a $975 nonrefundable application fee and a $2,150 annual certification fee per root domain. The annual fee is due after approval. These are LegitScript's fees, separate from our launch services. Confirm current pricing with LegitScript before applying.

How long does approval take?

LegitScript does not publish a guaranteed review timeline. Timing depends on the application and any follow-up required. Expedited review starts are not a guarantee of approval or completion by a particular date.

Does certification automatically approve my Google ads?

No. Google has its own healthcare advertiser certification and advertising policies. Depending on your services and target country, LegitScript certification may be part of that process. Your business, ads and destination must meet the applicable requirements.

What will we cover on the call?

Your business model, what you already have in place, the gaps in your website and provider/pharmacy setup, and whether our full launch partnership fits your budget and goals. You will also receive the 30+ page launch playbook.

Are you LegitScript or an official certification body?

No. Telehealth Launch Team is an independent business launch service. We do not issue certification or guarantee approval. Certification decisions are made by LegitScript.

Official references: Healthcare eligibility & feesApplication FAQGoogle healthcare ad policy